The licence requires us to know who plays here, and each file is reviewed within 71 hours of arriving.
Useful the moment a cashout sits on hold and you want to know who looks at your file.
That a blurry photo or a cropped corner will cost you a second try and another queue.
Settle which copy goes where before you open the upload screen, so nothing comes back.
The check is not random: four fixed moments on this site bring it forward.
Instaspin Casino Ltd. holds licence MGA/B2C/703/2015 from the Malta Gaming Authority, and that licence requires checks against money laundering. Being asked where your money comes from is routine paperwork for every licensed operator, never a suggestion of wrongdoing on your part.
Depending on how you play, the review may ask for any of the following:
Profile And Paper Apart. A middle name missing, an old address or a shortened surname on the paper leaves the reviewer no way to tie the file to you. Update the profile so it repeats the document exactly Resend the paper that matches your profile today
Once The Date Passes. An identity document past its expiry date is no longer valid proof, so the reviewer cannot accept it however clear the scan is. Send a current document that has not expired Include the photo page and the date in frame
Sharper Means Accepted. Edges cropped off, glare across the photo or a soft focus hide the details a reviewer has to read, so the image is sent back. Retake the photo in daylight with the whole page in frame Keep the phone still and avoid the flash
The worry this block settles: whether your licence documents and personal details are handled with care.
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